Managed IT Services
Managed IT Services
IT Managed Services involve outsourcing the management and maintenance of IT infrastructure and operations to a specialized provider. This ensures businesses have proactive support, monitoring, and maintenance of their IT systems, reducing downtime and enhancing efficiency
Key Services Include:
24/7 Monitoring & Support: Real-time tracking of systems and quick issue resolution
Infrastructure Management: Servers, networks, storage, and cloud environments
Security Management: Firewall, endpoint protection, and threat detection
Backup & Disaster Recovery: Data protection and business continuity planning
Patch & Update Management: Regular software updates to ensure performance and security
Service Desk Support: Multi-tier technical support (L1, L2, L3) with SLA-driven service